mediform - MediVoice voice assistant responds very slowly – Incident details

All systems operational

Show current status

MediVoice voice assistant responds very slowly

ResolvedDegraded performance26 minutes

Affected

Voice Assistant

Operational from 7:28 AM to 7:36 AM, Degraded performance from 7:36 AM to 7:55 AM

  • ResolvedUTC

    The capacity was adjusted to the load and the system has normalized

  • IdentifiedUTC

    Due to high call volume, the speech-to-text system is overloaded. We are adjusting capacities and ask for your patience.

  • InvestigatingUTC

    We are investigating the problem