Telephone system is not available

Resolved

Major outage

Started over 1 year agoFebruary 17, 2025Lasted about 1 hourFebruary 17, 20254:325:37 PMUTC

Affected

Voice Assistant

Updates

Resolved
February 17, 2025 at 5:37 PMUTC
Resolved
February 17, 2025 at 5:37 PMUTC
The telephone lines are stable again.
Monitoring
February 17, 2025 at 4:53 PMUTC
Monitoring
February 17, 2025 at 4:53 PMUTC
The connection has been successfully restored. We continue to monitor the system to ensure smooth operation.
Identified
February 17, 2025 at 4:48 PMUTC
Identified
February 17, 2025 at 4:48 PMUTC
There is currently an outage with our cloud telephony provider. The problem has already been escalated to the responsible departments and we are waiting for a solution.
Investigating
February 17, 2025 at 4:32 PMUTC
Investigating
February 17, 2025 at 4:32 PMUTC
Parts of our partners' telephone systems are not available, incoming calls are rejected with a busy signal

mediform - Telephone system is not available – Incident details