mediform - Telephone system is not available – Incident details

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Telephone system is not available

ResolvedMajor outage1 hour 5 minutes

Affected

Voice Assistant

Major outage from 4:32 PM to 4:53 PM, Operational from 4:53 PM to 5:37 PM

  • ResolvedUTC

    The telephone lines are stable again.

  • MonitoringUTC

    The connection has been successfully restored. We continue to monitor the system to ensure smooth operation.

  • IdentifiedUTC

    There is currently an outage with our cloud telephony provider. The problem has already been escalated to the responsible departments and we are waiting for a solution.

  • InvestigatingUTC

    Parts of our partners' telephone systems are not available, incoming calls are rejected with a busy signal