mediform - Impairment in Termed integration – Incident details

All systems operational

Show current status

Impairment in Termed integration

Resolved117 hours 43 minutes

Affected

Voice Assistant

Degraded performance from 10:13 AM to 1:32 PM, Operational from 1:32 PM to 7:56 AM

  • ResolvedUTC

    The problem has been fixed.
    The interface is stable and fully functional again. Thank you for your patience.

  • MonitoringUTC

    Our partner Termed has reported that the issue has been resolved. We are currently monitoring the interface to ensure full stability and performance. Further updates will follow as needed.

  • InvestigatingUTC

    We are currently observing instability in the connection to Termed.

    Termed APIs, which we call for customers with active Termed integration, are currently only available to a limited extent. As a result, appointments and tasks are not always transferred correctly.

    We are in contact with Termed and are working on a solution.