Notice history

Apr 2025

May 2025

Jun 2025

Apr 2025

May 2025

Jun 2025

Apr 2025

May 2025

Jun 2025

Apr 2025

May 2025

Jun 2025

Completed
June 12, 2025 at 6:57 PM
Completed
June 12, 2025 at 6:57 PM
Maintenance has completed successfully.
In progress
June 12, 2025 at 6:00 PM
In progress
June 12, 2025 at 6:00 PM
Maintenance is now in progress
Planned
June 12, 2025 at 6:00 PM
Planned
June 12, 2025 at 6:00 PM

Resolved
June 11, 2025 at 4:20 AM
Resolved
June 11, 2025 at 4:20 AM
Das Problem wurde behoben.
Update
June 10, 2025 at 2:20 PM
Update
June 10, 2025 at 2:20 PM
Unser Sprachassistent ist wieder online, allerdings noch mit eingeschränkter Performance. Wir arbeiten weiterhin an der vollständigen Wiederherstellung und bitten um Ihr Verständnis.
Identified
June 10, 2025 at 10:41 AM
Identified
June 10, 2025 at 10:41 AM
Unser Sprachassistent ist derzeit offline aufgrund einer Störung bei einem externen Dienstleister. Wir entschuldigen uns für die Unannehmlichkeiten und werden die Funktionalität so schnell wie möglich wiederherstellen.

Resolved
May 21, 2025 at 7:56 AM
Resolved
May 21, 2025 at 7:56 AM
The problem has been fixed.
The interface is stable and fully functional again. Thank you for your patience.
Monitoring
May 20, 2025 at 1:32 PM
Monitoring
May 20, 2025 at 1:32 PM
Our partner Termed has reported that the issue has been resolved. We are currently monitoring the interface to ensure full stability and performance. Further updates will follow as needed.
Investigating
May 16, 2025 at 10:13 AM
Investigating
May 16, 2025 at 10:13 AM
We are currently observing instability in the connection to Termed.
Termed APIs, which we call for customers with active Termed integration, are currently only available to a limited extent. As a result, appointments and tasks are not always transferred correctly.
We are in contact with Termed and are working on a solution.

Completed
May 02, 2025 at 10:00 PM
Completed
May 02, 2025 at 10:00 PM
Maintenance has completed successfully
In progress
May 02, 2025 at 6:00 PM
In progress
May 02, 2025 at 6:00 PM
Maintenance is now in progress
Planned
May 02, 2025 at 6:00 PM
Planned
May 02, 2025 at 6:00 PM
During this time, Mediform services may not be available continuously

Resolved
April 28, 2025 at 9:02 AM
Resolved
April 28, 2025 at 9:02 AM
The phone provider has resolved the issues and phone calls are now reliably forwarded to the voice assistant.
Monitoring
April 28, 2025 at 8:32 AM
Monitoring
April 28, 2025 at 8:32 AM
Call forwarding is fully operational again. We continue to actively monitor the situation to ensure service remains stable.
Identified
April 28, 2025 at 7:50 AM
Identified
April 28, 2025 at 7:50 AM
Our telephony provider has identified a problem with a distribution hub. As a result, some calls are not being routed correctly. The provider is working to resolve this issue.
Investigating
April 28, 2025 at 6:40 AM
Investigating
April 28, 2025 at 6:40 AM
Our system isn't accepting some forwarded calls. We're working with our telephony provider to resolve the issue.

Planned
April 03, 2025 at 6:00 PM
Planned
April 03, 2025 at 6:00 PM
We are planning for a scheduled maintenance during that time.
Completed
March 06, 2025 at 8:49 PM
Completed
March 06, 2025 at 8:49 PM
Maintenance has completed successfully.
In progress
March 06, 2025 at 7:00 PM
In progress
March 06, 2025 at 7:00 PM
Maintenance is now in progress

Apr 2025 to Jun 2025

mediform - Notice history