mediform - Telephone system is not available – Incident details

All systems operational

Telephone system is not available

Resolved
Major outage
Started 23 days agoLasted about 1 hour

Affected

Voice Assistant

Major outage from 4:32 PM to 4:53 PM, Operational from 4:53 PM to 5:37 PM

Updates
  • Resolved
    Resolved

    The telephone lines are stable again.

  • Monitoring
    Monitoring

    The connection has been successfully restored. We continue to monitor the system to ensure smooth operation.

  • Identified
    Identified

    There is currently an outage with our cloud telephony provider. The problem has already been escalated to the responsible departments and we are waiting for a solution.

  • Investigating
    Investigating

    Parts of our partners' telephone systems are not available, incoming calls are rejected with a busy signal